Urgent Appointments

All requests for same day appointments will be passed to the duty doctor (telephone triage) They will discuss your medical problem with you over the telephone. If they are unable to resolve your problem over the telephone then they will book you a face-to-face appointment for that day.

Urgent but NOT life-threatening

We have a Duty Doctor Service for when you have an URGENT medical problem.

Available 8.00am - 6.30pm, Monday to Friday (excluding bank holidays)

To access this service: 

Phone the surgery and explain to reception that you have an urgent problem. Reception will ask the nature of your problem and can then put you on the Duty Doctor list. The Duty Doctor will ring you back within 2 hours.

The Duty Doctor will decide with you what you need, which could be:

  1. Advice over the phone
  2. An appointment at the surgery
  3. A home visit if you are really not well
  4. A referral to another service 

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.

Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999.

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website